Subprocessors
Offload subprocessors
This page lists third-party providers that help Offload deliver payments, messaging, email delivery, and operational monitoring on the current public and product surface.
Overview
This is a public summary of the core third-party providers visible in the current Offload stack.
Additional school-specific infrastructure, support tooling, or deployment-specific vendors may be documented in signed customer materials when they apply.
We update this page when we materially change the public list.
Stripe
Payment processing for tuition, fees, refunds, and saved billing methods in Offload payment flows.
Data categories
- Billing contact details
- Payment method and transaction metadata
- Refund, dispute, and reconciliation details
Hosting or region: Vendor-managed global infrastructure; see Stripe documentation for residency and transfer details.
Vendor resources
Resend
Transactional email delivery and delivery-status handling for product and public-site mail flows.
Data categories
- Recipient email addresses
- Message content and metadata
- Delivery, bounce, and event-webhook data
Hosting or region: Vendor-managed infrastructure; see Resend documentation for current operational details.
Vendor resources
Twilio
SMS delivery, inbound messaging, and telephony event handling where Offload messaging features use Twilio services.
Data categories
- Phone numbers
- Message content and delivery metadata
- Call or messaging status events
Hosting or region: Vendor-managed global communications infrastructure; regional handling varies by product and route.
Vendor resources
Honeybadger
Application error monitoring and operational diagnostics for exception tracking and reliability work.
Data categories
- Exception traces and backtraces
- Request metadata and environment context
- Operational logs that may include school or user identifiers sent by the application
Hosting or region: Honeybadger offers US and EU hosting options; residency depends on deployment configuration.
Vendor resources